|
|
 |
|
MICROFINS
has two tier support system:
 |
Customers can avail support services from the
MICROFINS
authorized partner from your region. The
MICROFINS support by the partner shall be as per the terms
of 'Service Agreement' between customer and the partner.
|
|
|
|
|
|
Customers can directly subscribe to 'Help Desk' from MICROFINS.com
for support through online trouble ticket system.
|
|
The 'Help Desk' is a paid service and is not compulsory for the customers to subscribe
at the time of MICROFINS license purchase.
The service is available to customers at very economical rates and it is to provide
better support services to the licensed customers of the MICROFINS.
The MicroFinS upgrades shall only be available through HelpDesk.
|
|
|
|
The MICROFINS customers, Please click
here to subscribe to the 'Help Desk' service.
|
|
|
Advantages |
|
|
Highly Experienced Technical Support Staff
|
|
|
User friendly online trouble ticket system
|
|
|
Easy and fast access to support
|
|
|
Boost User Confidence
|
|
|
Reduce Cost in Maintenance Staff.
|
|
|
Response to the all tickets within max 1 working day.
|
|
|
|
|
|
Online Support System Features |
|
|
Highly Reliable & User friendly system
|
|
|
Completely Hosted system with browser based access
|
|
|
Builds up knowledgebase of solution to your queries.
|
|
|
|
|
|