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MICROFINS has two tier support system:
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Customers can avail support services from the MICROFINS authorized partner from your region. The MICROFINS support by the partner shall be as per the terms of 'Service Agreement'
between customer and the partner.
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Customers can directly subscribe to 'Help Desk'
from MICROFINS.com
for support through online trouble ticket system. |
The 'Help Desk' is a paid service and is not compulsory for the
customers to subscribe at the time of MICROFINS license purchase. The service is available to customers at very economical
rates and it is to provide better support services to the licensed customers of
the MICROFINS.
The MicroFinS upgrades shall only be available through HelpDesk. |
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The MICROFINS customers, Please click here to subscribe to the 'Help Desk' service.
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| Advantages |
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Highly Experienced
Technical Support Staff |
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User friendly online
trouble ticket system |
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Easy and fast access to
support |
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Boost User Confidence |
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Reduce Cost in Maintenance
Staff. |
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Response to the all
tickets within max 1 working day. |
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| Online Support System Features |
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Highly Reliable & User
friendly system |
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Completely Hosted system with browser based access |
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Builds up knowledgebase of
solution to your queries. |
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