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What is MicroFinS?

What are the different packs of MicroFinS available?

What are the functional features covered in MicroFinS?

What is the licensing policy of MicroFinS?

What are the hardware requirements for MicroFinS installation?

What are the other requirements for MicroFinS installation?

Why to select MicroFinS over Core Banking Solutions?

How shall we implement MicroFinS at our office?

Is there any authorized MicroFinS partner appointed in my region?

What are the services offered by the MicroFinS authorized partner?

What are the requirements for becoming MicroFinS authorized partner?

What is pricing for MicroFinS?

Is online training available for MicroFinS? What are the tutorials available for online training?

What is pricing for MicroFinS online training?

How will be the online training conducted?

What are the system requirements for online training?

Is there onsite implementation (installation & training) available for MicroFinS?

What are Post-Implementation support available for MicroFinS?

What is process in Online Support?

What is pricing for MicroFinS online support?

Is there help/user manual available for MicroFinS?

Is evaluation copy of MICROFINS available?
How the MicroFinS licensed copy shall be delivered to the customer?
 
What is MicroFinS?
 

MicroFinS stands for ‘Micro Finance Software’. It’s a complete software solution which automates the banking activities in Microfinance institutions like:

 
Co-operative Credit Society
Micro Credit
Primary Agricultural Credit Society
Community Banks
Micro Finance Banks
Employee Credit Society
Finance Company
  It is a functionality rich software which covers all day-to-day transactions and reporting requirements of above said Micro Finance Institutions. MicroFinS can be installed and operated on LAN. Every installation of MicroFinS automates banking related to the branch in which it is installed.
What are the different packs of MicroFinS available?
 

MicroFinS is available in two different packs:

 

Single User Pack:
Start-Up Pack One Month
1 year License pack
Full License pack


Multiuser Pack
Five User Pack
Ten User Pack

There is a facility to add additional user to all above mentioned packs
What are the functional features covered in MicroFinS?
 

The complete details about the features covered in MicroFinS are available at http://www.MicroFinS.com/features.aspx

The complete list of reports in MicroFinS is available at http://www.MicroFinS.com/reportlist.aspx
What is the licensing policy of MicroFinS?
 

MicroFinS has branch-wise (Installation) Licensing policy. For Ex. A bank with 2 branches of 5 users each shall require to buy 2 No. MicroFinS five users license and not 1 No. MicroFinS Ten users License.

The Full License Pack has no recurring license price or subscription for usage of purchased MicroFinS license. The patches released for the selected version are freely available to the customers on MicroFinS website.
What are the hardware requirements for MicroFinS installation?
 

The client computer configuration (OR computer specification for single user pack) for MicroFinS installation.

 
Desktop: P III / P IV / Celeron processor, 256 MB RAM, Windows XP
Internet Explorer 5.0 and above
Dot Matrix 132 Column Printer
10/100 MBPS LAN
  The server for Multi User Pack requires Windows XP Professional OR Windows Server 2003 OS for MicroFinS installation. The SERVER hardware configuration depends on the no. of computers in LAN.
What are the other requirements for MicroFinS installation?
  The MicroFinS uses MSDE up to 4 no. of users. To scale up beyond 4 no. of users, Microsoft SQL Server 2000 is required.
Why to select MicroFinS over Core Banking Solutions?
 

‘Core Banking’ is a system rather than software. It requires substantial investment in infrastructure in terms of datacenter, branch connectivity etc. Additionally if you are multi-branch bank and wish to provide value added services like Anywhere Banking, Internet Banking, ATM etc to customers and ready for investment in infrastructure then the bank should opt for core banking solution. Trust Systems & Software (I) Pvt. Ltd. also provides ‘Core Banking Software’ which is a browser based application. For more details about ‘Trust Bank’ core banking software, please visit www.trustbankcbs.com

The organizations which aim at decentralized computerization of its branches should opt for MicroFinS solution.
How shall we implement MicroFinS at our office?
 

MicroFinS has partner network for providing implementation and support services. Customers can take implementation services from the authorized MicroFinS partner.

MicroFinS is very user friendly software and with the detailed User Manual & Training Manual of MicroFinS, customer staff can self learn the software. Any queries from customers in self-implementation of MicroFinS shall be resolved through ‘Help Desk’ available at MicroFinS.com
Is there any authorized MicroFinS partner appointed in my region?
  Please write to us at http://www.MicroFinS.com/contactus.aspx with your address and contact details, our marketing team shall get in touch with you with the recommended partner if the MicroFinS partner is available in your region.
What are the services offered by the MicroFinS authorized partner?
 

MicroFinS authorized partners are authorized as ‘Sales & Service Partner’. The MicroFinS partner can offer following services to the customers–

 
Sale of MicroFinS License
Onsite Training
Onsite MicroFinS installation & Implementation
Onsite Support
 

For all partner services, the customers should sign separate ‘Service/Works Order’ with partners.

What are the requirements for becoming MicroFinS authorized partner?
 

The MicroFinS authorized partner has to provide above mentioned services to the customer. To provide those services, the partner shall have capacity to appoint dedicated staff to perform following roles.

 
Sales: Generation of potential customer database.
Gathering information related to decision makers, Contacting Decision makers and co-ordinate post demonstration activities until closure of the order.
Pre-sales: Demonstration of software to the lead.
Training / Implementation / Support of MicroFinS at customer site.
To know about partnership pre-requisites OR to become MicroFinS partner, please complete the Partnership Form
What is pricing for MicroFinS?
 

The complete price list for MicroFinS products and services is available in the pricing section of the website. The MicroFinS licenses can be purchased online at MicroFinS.com.

Customers can buy MicroFinS license thro’ the authorized MicroFinS partners available in your region. To request MicroFinS Partner Pricing, click here to complete the form. Please indicate the MicroFinS Pack (Single User / Five User / Ten User) for which you would like to know the pricing. The MicroFinS Partner representative in your region shall contact you regarding MicroFinS pricing. Alternatively MicroFinS marketing team representative shall email you the MicroFinS pricing for the pack selected.
Is online training available for MicroFinS? What are the tutorials available for online training?
  The various ‘Online Training’ tutorials for MicroFinS customers are available at http://www.MicroFinS.com/onlinetraining.aspx
What is pricing for MicroFinS online training?
  The MicroFinS customers can contact MicroFinS team to know about the online training and pricing. To know the 'Online Training Pricing', complete the Enquiry Form
How will be the online training conducted?
 

The online training is conducted through web meeting. The system requirements for online training are available at http://www.MicroFinS.com/onlinetraining.aspx . The customer shall ensure the availability of trainees at the time slot decided for the training. A web meeting invitation shall be sent to the customer email address for joining online training. If the online training is to be provided to batch of trainees in a single session, then customer shall arrange and test the LCD Projector and speakers (connected to web meeting computer) before the session starts.

What are the system requirements for online training?
 

The system requirements for online training are available at http://www.MicroFinS.com/onlinetraining.aspx .

Is there onsite implementation (installation & training) available for MicroFinS?
  Yes, MicroFinS Team also provides onsite services for Installation & Training. The prices for the onsite services are available in the pricing section. For further enquiries on onsite services, please contact us through contact us form.
What are Post-Implementation support available for MicroFinS?
 

There are three ways by which customers can avail post sales support for MicroFinS.

 
Online Support by subscribing to ‘Help Desk’ available at MicroFinS.com
Onsite Support from MicroFinS authorized partner. The customer shall sign ‘Service/Works Order’ with the partner for this purpose.
Onsite Support by MicroFinS team directly. A separate “Service/Works Order’ shall be given by the customer for this purpose.
What is process in Online Support?
 

The process followed in ‘Online Support’ is available at http://www.MicroFinS.com/onlinesupport.aspx

What is pricing for MicroFinS online support?
 

Online Support Pricing:
The various plans & pricing for ‘Help Desk’ are available in the pricing section.

Is there help/user manual available for MicroFinS?
 

The MicroFinS installation package comes with User manual and Trainers manual. It can be referred from within MicroFinS software.

Is there help/user manual available for MicroFinS?
 

The MicroFinS installation package comes with help / user manual. It can be referred from within MicroFinS software.

Is evaluation copy of MicroFinS available?
 

To evaluate MicroFinS, customers can buy one month startup pack. However, the online demonstration can be arranged by MicroFinS team on request.

How the MicroFinS licensed copy shall be delivered to the customer?
  After purchase of MicroFinS License, customer is requested to submit the required License information online. Upon submission of this information, the license key and installtion package shall be sent to customer by email.
 
 
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