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What are the different packs of MicroFinS available?
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MicroFinS is available in following different packs:
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Single User Pack:
Five User Pack
Ten User Pack
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There is a facility to add additional user to all above mentioned packs
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What is the licensing policy of MicroFinS?
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MicroFinS has branch-wise (Installation) Licensing policy. For Ex. A bank with 2 branches of 5 users each shall require to buy 2 No. MicroFinS five users license and not 1 No. MicroFinS Ten users License.
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What is the policy and price for the Product Upgrades, Online Support?
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For 1 year from the date of issue of MicroFinS license, the patches/upgrades released for the selected version are made freely available to the customers by MicroFinS customer support team.
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After 1st year, the customer shall have to pay Annual Maintenance Charges for MicroFinS software. If the customer has given AMC to MicroFinS, the product upgrades and online support shall be made available to the customers in this AMC period by the MicroFinS customer support team.
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What are the other requirements for MicroFinS installation?
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The MicroFinS uses MS SQL Express 2005 up to 4 no. of users. To scale up beyond 4 no. of users, Microsoft SQL Server 2005 is required.
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Why to select MicroFinS over Core Banking Solutions?
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‘Core Banking’ is a system rather than software. It requires substantial investment in infrastructure in terms of datacenter, branch connectivity etc. Additionally if the bank wish to provide value added services like Anywhere Banking, Internet Banking, ATM etc to customers and ready for investment in infrastructure then the bank should opt for core banking solution. Trust Systems & Software (I) Pvt. Ltd. also provides ‘Core Banking Software’ which is a browser based application. For more details about ‘Trust Bank’ core banking software, please visit www.trustbankcbs.com
The organizations which aim at decentralized computerization and branch operation automation of its branches should opt for MicroFinS solution.
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How shall we implement MicroFinS at our office?
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MicroFinS has partner network for providing implementation and support services. Customers can take implementation services from the authorized MicroFinS partner.
MicroFinS is very user friendly software and with the detailed User Manual & Training Manual of MicroFinS, customer staff can self learn the software. Any queries from customers in self-implementation of MicroFinS shall be resolved through
‘Help Desk’ available at MicroFinS.com
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Is there any authorized MicroFinS partner appointed in my region?
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Please Contact us
with your address and contact details, our marketing team shall get in touch with
you with the recommended partner if the MicroFinS partner is available in your region.
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What is pricing for MicroFinS?
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Customers can buy MicroFinS license thro’ the authorized MicroFinS partners available in your region OR directly from MicroFinS website. To request MicroFinS Partner Pricing,
click here to complete the form. Please indicate the correct no. of users and accounts information requested in the form. The MicroFinS Partner representative in your region shall contact you regarding MicroFinS pricing. Alternatively MicroFinS marketing team representative shall email you the MicroFinS pricing.
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Is online training available for MicroFinS? What are the tutorials available for
online training?
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The various ‘Online Training’ tutorials for MicroFinS customers are
available at onlinetraining section |
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How will be the online training conducted?
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The online training is conducted through web meeting. The system requirements for
online training are available at
onlinetraining section . The customer shall ensure
the availability of trainees at the time slot decided for the training. A web meeting
invitation shall be sent to the customer email address for joining online training.
If the online training is to be provided to batch of trainees in a single session,
then customer shall arrange and test the LCD Projector and speakers (connected to
web meeting computer) before the session starts.
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What are the system requirements for online training?
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The system requirements for online training are available at
onlinetraining section .
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Is there onsite implementation (installation & training) available for MicroFinS?
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Yes, MicroFinS Team also provides onsite services for Installation & Training.
The prices for the onsite services are available in the pricing section. For further
enquiries on onsite services, please contact us through
contact us form.
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What is process in Online Support?
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The process followed in ‘Online Support’ is available at
onlinesupport section
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Is there help/user manual available for MicroFinS?
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The MicroFinS installation package comes with User manual and Trainers manual. It
can be referred from within MicroFinS software.
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Is evaluation copy of MicroFinS available?
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To evaluate MicroFinS, customers can buy single user pack. However, the online demonstration can be arranged by MicroFinS team on request
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How the MicroFinS licensed copy shall be delivered to the customer?
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After purchase of MicroFinS License, customer is requested to submit the required License information online. Upon submission of this information, the license key and installtion package shall be sent to customer by email.
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